Privacy Policy

Privacy Policy

1. Data Controller & General Information

This website is operated by Somnera (“we”, “us”, “our”). We are responsible for the processing of personal data on this website under the GDPR.

Personal data refers to any information that can identify you directly or indirectly.

For security, this website uses SSL/TLS encryption to protect your data during transmission.

2. Data Collected When Visiting the Website

When you visit our website without registering or submitting information, we automatically collect technical data such as:

  • Visited pages
  • Date and time of access
  • Browser and operating system
  • IP address (anonymized where possible)
  • Referring website

This data is used to ensure website stability and security (GDPR Art. 6(1)(f)).

3. Cookies

We use cookies to improve your browsing experience and enable website functionality.

  • Session cookies: deleted after your visit
  • Persistent cookies: stored for future visits

You can disable cookies in your browser settings, but some features may not function properly.

4. Contacting Us

If you contact us via email or form, we store your data to respond to your request.

Data is deleted once your request is resolved unless legal retention obligations apply.

5. Customer Account & Orders

When placing an order or creating an account, we process your data to fulfil the contract.

Data may be retained for legal and tax obligations before being deleted.

6. Newsletter

If you subscribe, we only use your email address to send marketing emails.

We use a double opt-in system to confirm your subscription.

You can unsubscribe at any time via the link in any email.

7. Payment & Data Sharing

We share necessary data with payment providers and shipping partners only to process your order.

Payment data is always encrypted.

8. Advertising & Analytics

We may use tools such as Google Ads, Meta Ads or analytics tools to improve marketing and website performance.

These tools may use cookies to analyze user behavior anonymously.

9. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct or delete your data
  • Restrict processing
  • Object to processing
  • Request data transfer
  • Withdraw consent at any time
  • File a complaint with a data authority

10. Data Retention

We store personal data only as long as necessary for the purposes outlined above or as required by law.

11. Changes

We may update this Privacy Policy at any time. Continued use of the website means you accept any changes.

12. Contact

For questions about privacy, contact us at: info@somnera-sleep.com